Privacy Policy

1.Introduction

As a premier healthcare provider, OLIR ensures that all patient and user data is handled with the highest level of care. We prioritize transparency in how your data is managed to maintain your trust and provide exceptional service.

2.Information We Collect

We collect only the information necessary to provide safe, accurate, and effective healthcare services.

3.How We Use Your Information

We use your information for the following purposes:

• To provide medical consultations, diagnosis, and treatment
• To schedule and manage appointments and follow-ups
• To maintain accurate medical records
• To process billing, payments, and insurance claims
• To communicate important health updates and service-related information
• To improve our hospital services, patient experience, and website performance
• To comply with legal and regulatory requirements

4.Patient Confidentiality

We understand that medical information is highly sensitive. OLIR maintains strict confidentiality of all patient data.

Access to personal and medical information is restricted only to authorized doctors, healthcare professionals, and administrative staff who are directly involved in patient care or operations.

5.Sharing of Information

We do not sell or rent your personal information. Your information may be shared only in the following situations:

• With medical professionals involved in your treatment
• With insurance providers for claim processing
• With diagnostic or laboratory partners (if required)
• When required by law or regulatory authorities

All such sharing is done securely and only to the extent necessary.

6.Data Security

We implement strict administrative, technical, and physical security measures to protect your personal and medical information. This includes:

• Secure data storage systems
• Restricted access controls
• Confidential handling of patient records

While we take all reasonable precautions, no system is completely immune to risks. However, we continuously work to maintain high standards of data protection.

7.Cookies and Website Tracking

Our website may use cookies to enhance user experience and analyze website traffic. Cookies help us:

• Understand user behavior
• Improve website functionality
• Provide a smoother browsing experience

You can choose to disable cookies through your browser settings.

8.Third-Party Links

Our website may contain links to third-party websites for additional information or services. OLIR is not responsible for the privacy practices, content, or policies of such external websites. Users are advised to review their privacy policies separately.

9.Data Retention

We retain personal and medical information only for as long as necessary to:

• Provide healthcare services
• Maintain medical records
• Comply with legal and regulatory requirements

10.Your Rights

You have the right to:

• Request access to your personal information
• Request corrections or updates to your data
• Withdraw consent where applicable

Requests can be made by contacting us using the details below.

11.Compliance with Applicable Laws

OLIR Super Speciality Hospital complies with applicable data protection and privacy laws in India, including the Information Technology Act and relevant healthcare data regulations. We ensure that all patient information is handled responsibly, ethically, and securely.

12.Updates to This Policy

OLIR reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be updated on this page with the revised effective date.

13.Contact Us / Grievance Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: